Comments on: WAN YANG Foot Reflexology Centre http://www.wan-yang.com Information center of Singapore Foot Reflexology Thu, 02 Sep 2010 13:41:25 +0000 hourly 1 http://wordpress.org/?v=3.0.1 By: Andrwe http://www.wan-yang.com/wan-yang-foot-reflexology-centre/comment-page-1/#comment-2106 Andrwe Mon, 20 Apr 2009 10:37:00 +0000 http://wan-yang.com/?page_id=3#comment-2106 Hi, I amd from New Zealand and I had a massage today at your HarbourFront Centre. Unfortunately, I didn't get the name of the masseuse(glasses, earing in left ear, interesting haircut). I just wanted to say the massage was excellent and his customer service was extremely good. Friendly, helpful, and efficient. You are lucky to have such good staff. I will be back in Singapore in a week and will visit there again. Thanks, Andrew Hi,
I amd from New Zealand and I had a massage today at your HarbourFront Centre. Unfortunately, I didn’t get the name of the masseuse(glasses, earing in left ear, interesting haircut).

I just wanted to say the massage was excellent and his customer service was extremely good. Friendly, helpful, and efficient. You are lucky to have such good staff.

I will be back in Singapore in a week and will visit there again.

Thanks,
Andrew

]]> By: mag http://www.wan-yang.com/wan-yang-foot-reflexology-centre/comment-page-1/#comment-2095 mag Sat, 18 Apr 2009 06:31:50 +0000 http://wan-yang.com/?page_id=3#comment-2095 hi noticed that the address and contact number of the amk hub outlet is not included. Also, website pix does not look anything like the Wan Yang outlets... a little misleading. hi
noticed that the address and contact number of the amk hub outlet is not included.
Also, website pix does not look anything like the Wan Yang outlets… a little misleading.

]]> By: Mark Oakley http://www.wan-yang.com/wan-yang-foot-reflexology-centre/comment-page-1/#comment-1329 Mark Oakley Thu, 15 Jan 2009 16:44:17 +0000 http://wan-yang.com/?page_id=3#comment-1329 We would be interested in franchising Wan-Yang in Vietnam. We believe that Wan-Yang could be successful here, and we would like to know whether you the owners of Wan Yang would be interested in franchising. We have a member of staff who is already trained in massage, and we would like to have her trained in Singapore. Kindly let me know if you see any possibility of a future co-operation. We would be interested in franchising Wan-Yang in Vietnam. We believe that Wan-Yang could be successful here, and we would like to know whether you the owners of Wan Yang would be interested in franchising. We have a member of staff who is already trained in massage, and we would like to have her trained in Singapore. Kindly let me know if you see any possibility of a future co-operation.

]]> By: Justice http://www.wan-yang.com/wan-yang-foot-reflexology-centre/comment-page-1/#comment-764 Justice Sun, 30 Nov 2008 07:51:58 +0000 http://wan-yang.com/?page_id=3#comment-764 I WOULD LIKE TO GIVE MY FEEDBACK TO THE LOUSY SERVICE I ALWAYS GET FROM THE 2 FEMALE STAFF AT WAN YANG AMK OUTLET. ONE HAS SHORT HAIR & LOOKS LIKE SHE IS IN HER 30s & THE OTHER HAS LONG HAIR, IS YOUNGER & LOOKS LIKE SHE IS IN HER MID 20s & SOMETIMES WEARS SPECTACLES. THEY ARE ALWAYS SNIGGERING & LOOK LIKE THEY ARE ENJOYING A GOSSIP OR 2 ABOUT ME WHENEVER I COME & THAT MAKES ME VERY UNCOMFORTABLE. IS THAT PROFESSIONAL CUSTOMER SERVICE?! YOU DON'T NEED TO BE A ROCKET SCIENTIST TO KNOW WHAT THEY ARE UP TO. IT IS ALL TOO OBVIOUS. I WOULD LIKE TO REQUEST THAT THEY BE REPLACED WITH IMMEDIATE EFFECT WITH 2 OTHER PROFESSIONAL STAFF WHO CAN DO A MUCH BETTER JOB THAN THOSE 2 WOMEN. FURTHERMORE, ME BEING A LOYAL CUSTOMER OF WAN YANG, HAS RECEIVED 'DISCOUNTED' TREATMENT OF ONLY 35 MINS WHEN I SHOULD BE GETIING 40 MINS FOR MY FOOT MASSAGE. I DO NOT EXPECT WAN YANG TO GIVE ME EXTRA TIME, BUT HOW IS IT THAT WAN YANG CAN CUT SHORT A CUSTOMER'S TIME? MIND YOU, I AM A FULL-PAYING CUSTOMER, SO I EXPECT TO GET MY FULL 40 MINS. THIS UNFAIR TREATMENT HAS HAPPENED AT LEAST 3 TIMES AT AMK OUTLET. WAN YANG CANNOT RETALIATE BY SAIYING I USED MY OWN WATCH AS REFERENCE BECAUSE I ALWAYS USE THE CLOCK HANGING ON THE OPPOSITE WALL TO CALCULATE THE TIME. MOREOVER, AT THE SAME AMK OUTLET, I HAVE NOTICED ON ONE OCCASION A CUSTOMER WHO CAME TO DO HIS FOOT MASSAGE 5 MINS AFTER I STARTED MY FOOT MASSAGE HAD HIS TIME CUT SHORT BY 5 MINUTES! HE FINISHED BEFORE I DID!!! ISN'T THAT ANOTHER CLEAR PROOF THAT WAN YANG 'EATS' CUSTOMER'S TIME? THIS IS TOTALLY UNETHICAL & UNPROFESSIONAL! THERE ARE OTHER MUCH MORE PROFESSIONAL MASSAGE CENTRES AROUND. WHY SHOULD I CONTINUE TO SIGN UP FOR WAN YANG PACKAGES? IT MAKES NO SENSE. WAN YANG HAS MADE ME LOST ALL FAITH. I WOULD LIKE TO GIVE MY FEEDBACK TO THE LOUSY SERVICE I ALWAYS GET FROM THE 2 FEMALE STAFF AT WAN YANG AMK OUTLET. ONE HAS SHORT HAIR & LOOKS LIKE SHE IS IN HER 30s & THE OTHER HAS LONG HAIR, IS YOUNGER & LOOKS LIKE SHE IS IN HER MID 20s & SOMETIMES WEARS SPECTACLES.

THEY ARE ALWAYS SNIGGERING & LOOK LIKE THEY ARE ENJOYING A GOSSIP OR 2 ABOUT ME WHENEVER I COME & THAT MAKES ME VERY UNCOMFORTABLE. IS THAT PROFESSIONAL CUSTOMER SERVICE?! YOU DON’T NEED TO BE A ROCKET SCIENTIST TO KNOW WHAT THEY ARE UP TO. IT IS ALL TOO OBVIOUS. I WOULD LIKE TO REQUEST THAT THEY BE REPLACED WITH IMMEDIATE EFFECT WITH 2 OTHER PROFESSIONAL STAFF WHO CAN DO A MUCH BETTER JOB THAN THOSE 2 WOMEN.

FURTHERMORE, ME BEING A LOYAL CUSTOMER OF WAN YANG, HAS RECEIVED ‘DISCOUNTED’ TREATMENT OF ONLY 35 MINS WHEN I SHOULD BE GETIING 40 MINS FOR MY FOOT MASSAGE. I DO NOT EXPECT WAN YANG TO GIVE ME EXTRA TIME, BUT HOW IS IT THAT WAN YANG CAN CUT SHORT A CUSTOMER’S TIME? MIND YOU, I AM A FULL-PAYING CUSTOMER, SO I EXPECT TO GET MY FULL 40 MINS. THIS UNFAIR TREATMENT HAS HAPPENED AT LEAST 3 TIMES AT AMK OUTLET. WAN YANG CANNOT RETALIATE BY SAIYING I USED MY OWN WATCH AS REFERENCE BECAUSE I ALWAYS USE THE CLOCK HANGING ON THE OPPOSITE WALL TO CALCULATE THE TIME. MOREOVER, AT THE SAME AMK OUTLET, I HAVE NOTICED ON ONE OCCASION A CUSTOMER WHO CAME TO DO HIS FOOT MASSAGE 5 MINS AFTER I STARTED MY FOOT MASSAGE HAD HIS TIME CUT SHORT BY 5 MINUTES! HE FINISHED BEFORE I DID!!! ISN’T THAT ANOTHER CLEAR PROOF THAT WAN YANG ‘EATS’ CUSTOMER’S TIME? THIS IS TOTALLY UNETHICAL & UNPROFESSIONAL! THERE ARE OTHER MUCH MORE PROFESSIONAL MASSAGE CENTRES AROUND. WHY SHOULD I CONTINUE TO SIGN UP FOR WAN YANG PACKAGES? IT MAKES NO SENSE. WAN YANG HAS MADE ME LOST ALL FAITH.

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